Privacy Policy And Refunds Terms

 Privacy Policy

1. Information Collection: Hum apne customers se sirf wahi personal information collect karte hain jo order process karne ke liye zaroori ho (jaise naam, phone number, address).

2. Use of Information: Ye information sirf aapka order deliver karne aur service improve karne ke liye use hoti hai.

3. Data Protection: Aapki personal details kisi bhi third party ke saath share nahi ki jati, except jab delivery partner ko zarurat ho.

4. Cookies & Tracking: Agar aap humara page ya website visit karte hain to basic browsing data (jaise traffic analytics) collect ho sakta hai.

5. Consent: Hamari services use karne ka matlab hai ke aap hamari privacy policy ko accept karte hain.

 Refund & Return Policy

1. Eligibility for Return:

   • Product defective ya damaged ho to 3–7 din ke andar return ki request karni hogi.

   • Product original condition aur packaging me hona chahiye.

2. Non-Returnable Items:

   • Personal care, food items ya customized products return nahi kiye ja sakte.

3. Refund Process:

   • Refund approved hone ke baad 5–10 business days me process hoga.

   • Refund same payment method ya store credit ke through milega.

4. Exchange Policy:

   • Agar product out of stock hai to aap exchange ya refund dono choose kar sakte ho.

5. Delivery Charges:

   • Wrong / defective item ki return shipping cost hum cover karenge.

   • Agar aap apni marzi se return karte ho to delivery charges deduct kiye ja sakte hain.